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Shipping for customer is cheaper than my cost?

people_culture UTC: 2026-09-29 19:28:35

This is on Shopify and using USPS. Customer paid ($4.90) for shipping but I have to pay $7.69…. I’ve been having this happen a lot recently, despite going through and ensuring my weights and package size are the same. What am I doing wrong? I know Shopify uses your default pac...

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